These Terms of Service (the "Terms") govern your access to and use of the money4phones.com website, our device trade-in service, our wholesale portal, and any related services (collectively, the "Services"), operated by Money4Phones ("Money4Phones," "we," "us," or "our"). By using the Services, submitting a trade-in, or creating an account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
You must be at least 18 years old (or the age of majority in your state) and a resident of the United States to use the Services. By using the Services you represent that you meet these requirements and have the legal capacity to enter into a binding contract.
By submitting a device to us, you represent and warrant that:
Title and ownership questions are verified at inspection, including IMEI checks. We cannot and do not purchase financed, blacklisted, or stolen devices. Devices that fail these checks may be held, returned, or turned over to law enforcement where required by law, at our discretion and without payment. You agree to reimburse us for all losses, costs, and expenses arising from any breach of the representations above.
Quotes displayed on the Services are conditional offers based entirely on the information you provide, and remain subject to our physical inspection of the device. Accepted quotes are honored for thirty (30) days from acceptance ("price lock"), provided the device you send matches the description you gave.
If our inspection determines that the device's model, storage, condition, functionality, carrier status, or ownership status differs from your description, we will send you a revised offer. You may accept the revised offer or decline it; if you decline, we will return your device to you at our expense. If you do not respond to a revised offer within fourteen (14) days, the revised offer is deemed accepted and will be paid. All quotes, prices, and multipliers may be changed by us at any time prior to your acceptance without notice.
We provide prepaid shipping labels for accepted trade-ins. Risk of loss for inbound shipments remains with you until the device is delivered to and scanned into our facility; carrier-provided insurance included with our label is your remedy for loss or damage in transit up to the label's coverage limit, and you agree that our liability for in-transit loss is limited to assisting you with a carrier claim. Package your device securely; we are not responsible for damage caused by inadequate packaging.
You are solely responsible for backing up and removing all data from your device before shipping it, including photos, messages, accounts, passwords, eSIMs, SIM cards, and memory cards, and for disabling Find My iPhone, Google account locks, and similar features. While our process includes factory-resetting devices to industry data-sanitization practices after inspection, we make no guarantee of data recovery or data destruction, and we are not liable for any data left on a device you send us, any loss of data, or any disclosure of data resulting from your failure to remove it. Devices are processed, resold, or recycled and cannot be retrieved once processed.
Payment is issued after your device passes inspection, via the method you select (e.g., PayPal, Venmo, Zelle, Cash App, or check). Processing times of third-party payment providers are outside our control. It is your responsibility to provide accurate payment details; we are not liable for payments sent to incorrectly provided accounts. Payments unclaimed after one (1) year may be treated as abandoned property to the extent permitted by law.
Purchases through our wholesale portal are business-to-business transactions. All wholesale sales are final — no returns, refunds, or exchanges. Devices are sold in the condition and grade described, tested as described, and otherwise AS IS. Orders are fulfilled only after payment has been received in full; units are not reserved or held prior to payment. Orders over $2,500 must be paid by wire transfer. Title passes on cleared payment. Grading is performed in good faith; minor cosmetic variation within a grade is not a defect.
Information on or accessible through our investor portal is provided for existing contractual counterparties and does not constitute an offer to sell or a solicitation to buy securities. Any investment relationship with Money4Phones is governed exclusively by separately executed written agreements, not by these Terms or any website content.
You agree not to: submit devices you do not own or that are financed, blacklisted, or stolen; provide false information; use the Services to launder money or violate any law; interfere with, probe, scrape, reverse-engineer, or disrupt the Services; attempt to access accounts or data not belonging to you; or use the Services while impersonating another person. We may refuse service, cancel transactions, and terminate access at our sole discretion, with or without cause.
The Services, including all content, branding, design, and software, are owned by Money4Phones or its licensors and are protected by law. We grant you a limited, revocable, non-transferable license to use the Services for their intended purpose. Apple, Samsung, Google, and other marks are the property of their respective owners; Money4Phones is not affiliated with, endorsed, or sponsored by any device manufacturer or carrier.
The Services rely on third parties (including hosting, database, shipping, and payment providers). We are not responsible for the acts, omissions, outages, or policies of third parties, or for content on linked third-party sites.
You agree to defend, indemnify, and hold harmless Money4Phones and its owners, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms or of any representation in Section 2; (b) any device you submit, including claims by carriers, finance companies, insurers, or third parties asserting ownership or interest; (c) data on any device you send us; or (d) your violation of any law or the rights of any third party.
Please read this section carefully — it affects your legal rights.
You and Money4Phones agree that any dispute, claim, or controversy arising out of or relating to the Services or these Terms shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration shall be conducted in the county of our principal place of business in Missouri or remotely by videoconference, at your election.
Class-action waiver: all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
You may opt out of this arbitration agreement by emailing us within thirty (30) days of first accepting these Terms with the subject "Arbitration Opt-Out." Either party may seek injunctive relief in court for intellectual-property infringement or misuse of the Services. If any portion of this section is found unenforceable, the remainder shall remain in effect.
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles, and, where applicable, the Federal Arbitration Act. Subject to Section 15, exclusive venue for any court proceeding shall be the state and federal courts located in Missouri, and you consent to their jurisdiction.
We may update these Terms at any time by posting a revised version with a new effective date; continued use of the Services after changes constitutes acceptance. We may suspend or terminate the Services or your access at any time. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any executed written agreements, are the entire agreement between you and us regarding the Services. You may not assign these Terms; we may assign them in connection with a merger, sale, or reorganization.
Questions about these Terms: gotdanews@gmail.com